Aviation Safety Management Systems (SMS)
Effective incident investigation is a key activity of SMS — and essential to understanding your internal risks and safety performance.
Effective incident investigation is a key activity of SMS and essential to companies that want to understand their internal risks and safety performance. The effective investigation and analysis of incidents can lead to direct improvements in a company's operations.
The Incident Investigator course teaches the essential elements of safety incident investigation in the context of an aviation SMS. It first teaches students to identify events that may contain significant risks; the focus then shifts to preparing for and conducting an investigation, and concludes with analysing the findings and communicating the outcomes.
Exercises provide practical training in key elements — for example identifying causal factors — with completed examples as reference.
| Date | Course | |
|---|---|---|
| 15 July 2026 | Incident Investigator | Enquire |
| 16 September 2026 | Incident Investigator | Enquire |
| 18 November 2026 | Incident Investigator | Enquire |
Additional courses are scheduled regularly. If you can't make these dates, please check back or contact us directly.
Teaching, workbooks and practical discussion of real-life examples. Delivered live in our virtual classroom.
On-site delivery: please contact us if you would like to discuss on-site training options for your organisation.
Designed for people in small to medium-sized organisations who need the skills to conduct their own safety investigations, or to oversee them — management at all levels and anyone involved in, or supporting, an investigation. The course provides this essential skill without over-complicating the topic.
We are a recognised training provider by the NZ CAA and have achieved the highest (Category 1) rating by the New Zealand Qualifications Authority. Our tutors are renowned for their ability to deliver clear and practical training to operators at the coalface of the aviation sector in New Zealand and across the South Pacific.
Our courses focus on delivering the skills you need without an excess of theory or irrelevant content. We tailor our delivery on the assumption that you will immediately return to work and practically apply SMS within your operation.
We allow plenty of time for questions and for the tutor to explain issues relevant to you and your business. You will have the input of other students and the benefit of their recent experiences. Workbooks with templates and exercises leave you with practical material you can apply directly to your operation.
An endorsed Certificate of Completion is awarded at the conclusion of the course.
Questions about dates, content or which course fits? Ask us anything.
